Privacy & Terms
By using this website and booking an appointment, you agree to the Privacy Policy and Terms of Use below.
Privacy Policy
Your privacy matters. This website collects only the information needed to process appointment requests, communicate with you, and manage bookings.
Information We Collect
When you book an appointment, we may collect:
- Your name
- Your email address
- Your phone number, if provided
- Appointment date and time
- Appointment type
- Any message or notes you choose to submit
- Basic technical information, such as IP address, browser type, device type, and website activity, for security and fraud prevention
Please do not submit highly sensitive information through the booking form unless specifically requested.
How We Use Your Information
We use your information to:
- Schedule, confirm, reschedule, or cancel appointments
- Send appointment reminders and related communications
- Respond to your inquiries
- Prevent spam, fraud, abuse, and unauthorized access
- Maintain the security and performance of the website
- Comply with applicable legal obligations
We do not sell your personal information.
Calendar and Third-Party Services
This website may use third-party services to process bookings, send emails, prevent spam, monitor website performance, or connect appointments to a calendar system.
These services may process limited information necessary to perform their function. Examples may include calendar providers, email providers, hosting providers, analytics tools, and bot-protection tools.
We make reasonable efforts to use trusted service providers, but their use of information is governed by their own privacy policies and terms.
Cookies and Tracking
This website may use cookies or similar technologies to improve functionality, remember preferences, analyze website performance, and protect against spam or abuse.
You may disable cookies in your browser settings, but some parts of the website may not function properly.
Data Security
We take reasonable technical and organizational measures to protect the information submitted through this website. However, no website, server, database, or internet transmission is completely secure. You use this website at your own risk.
Data Retention
We keep appointment-related information only as long as reasonably necessary to manage bookings, maintain business records, resolve disputes, improve security, and comply with legal obligations.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, security, and business record-keeping requirements.
To make a request, contact us at: terms@booksandytime.com
Terms of Use
By using this website or booking an appointment, you agree to these Terms of Use.
Appointment Bookings
Submitting a booking request does not guarantee that an appointment is confirmed unless you receive a confirmation notice.
We reserve the right to accept, decline, cancel, or reschedule appointments at our discretion.
You are responsible for providing accurate contact information. We are not responsible for missed appointments, failed communications, or scheduling issues caused by incorrect information.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please do so as early as possible using the link provided in your confirmation email or by contacting us directly.
Cancellation and rescheduling policies may vary depending on the appointment type. Any applicable fees, deadlines, or policies will be communicated separately.
User Responsibilities
You agree not to:
- Submit false, misleading, or fraudulent information
- Attempt to book appointments using automated bots or scripts
- Interfere with the website's security or functionality
- Attempt to access private systems, calendars, accounts, or data
- Use the booking system for spam, harassment, abuse, or unauthorized commercial activity
We reserve the right to block, cancel, or restrict access to users who misuse the website or booking system.
Website Availability
We work to keep the website and booking system available and functioning properly, but we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, technical issues, third-party service interruptions, or circumstances beyond our control.
No Professional Advice Unless Stated
Information on this website is provided for general informational purposes only. Unless expressly agreed in writing, using this website or booking an appointment does not create a professional, advisory, fiduciary, medical, legal, financial, or client relationship.
Any professional relationship, if applicable, begins only after mutual agreement and any required documentation, payment, or onboarding process has been completed.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website, the booking system, third-party services, or appointment-related communications.
Third-Party Links and Services
This website may contain links to third-party websites or use third-party tools. We are not responsible for the content, policies, security, or practices of third-party websites or services.
Changes to This Policy
We may update this Privacy & Terms section from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated terms.
Contact
For questions about this Privacy & Terms section, contact:
Sandy Grigsby
terms@booksandytime.com